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Little stone, big help

Channels

Reply on Feishu, WeCom, WeChat, and other messaging surfaces.

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Channels

Reply on Feishu, WeCom, WeChat, and other messaging surfaces.

  1. Open Channels

    Choose a platform and follow in-app instructions.

  2. Authorize

    Provide app credentials or scan to log in. WeChat personal credentials stay local. Feishu official APIs are recommended first.

  3. Assign an agent

    Route inbound messages to an agent so external chats use the same skills and knowledge.

Tip

Channel features evolve—refer to the latest in-app guidance.